Terms and Conditions

1. The operator provides the guest with a holiday accommodation of the type agreed upon for recreational purposes, i.e., not for permanent residence, for the agreed period and at the agreed price.

2. The operator is obliged to provide the guest with the written information on which this agreement is based prior to the guest. The operator shall inform the guest in writing in a timely manner of any changes.

3. If the information substantially differs from the information provided at the time of entering into the agreement, the guest has the right to cancel the agreement at no cost.

4. The guest is obliged to comply with the agreement and the accompanying information. He must ensure that co‑guest(s) and/or third(s) who visit him and/or stay with him comply with the agreement and the accompanying information.

Article 3: Duration and termination of the agreement

The agreement terminates automatically after the agreed period has elapsed, without the need for termination.

Article 4: Price and price changes

1. The price is agreed upon based on the rates applicable at that time, which are set by the operator.

2. If, after the agreed price has been set, an increase in costs on the part of the operator leads to additional costs as a result of a change in charges and/or levies that directly affect the operator or the guest, these can be passed on to the guest, even after the conclusion of the agreement.

Article 5: Payment

1. The guest must make payments in accordance with the agreed terms.

2. If the guest, despite prior written reminder, does not or does not properly fulfill his payment obligation within a period of two weeks after the written reminder, the operator has the right to terminate the agreement immediately, without prejudice to the operator's right to full payment of the agreed price.

3. If the operator does not have at least 50% of the total amount owed on the day of arrival, she is entitled to deny the guest access to the accommodation, without prejudice to the operator's right to full payment of the agreed price.

4. The reasonable extrajudicial costs incurred by the operator, after a default notice, are borne by the guest. If the total amount is not paid on time, after a written demand the statutory interest rate will be charged on the outstanding amount.

Article 6: Cancellation

1. Cancellation is possible up to one month before the start date;

2. For cancellation within two weeks to one month before the start date, the fee to the operator is 50% of the agreed price;

3. For cancellation within two weeks before the start date, the fee is 100% of the agreed price;

4. The fee will be refunded proportionally, after deduction of administrative costs.

Article 7: Use by third parties

1. Use of the accommodation by third parties is only permitted if the operator has given written permission.

2. Conditions may be attached to the given permission, which must be documented in writing in advance.

Article 8: Early departure of the guest

The guest is liable for the full price for the agreed rate period.

Article 9: Interim termination by the operator and evacuation in case of attributable shortcoming and/or unlawful act

1. The operator may terminate the agreement immediately:

a. If the guest, co‑guest(s) and/or third(s) fail to comply with the obligations from the agreement, the accompanying information and/or the governmental regulations, despite prior written warning, or comply in such a way that, according to the standards of reasonableness and fairness, the operator cannot be expected to continue the agreement;

b. If the guest, despite prior written warning, causes disturbance to the operator and/or co‑guest(s), or spoils the good atmosphere on or in the immediate vicinity of the premises;

c. If the guest, despite prior written warning, uses the accommodation in violation of the intended use of the premises.

2. If the operator wishes interim termination and evacuation, he must inform the guest in a personally handed letter.

3. After termination, the guest must ensure that the holiday accommodation is vacated and the premises are left as soon as possible, but no later than 4 hours;

4. The guest remains, in principle, obliged to pay the agreed rate.

Article 10: Liability

1. The operator is not liable for an accident, theft or damage on his premises, unless it is the result of a shortcoming attributable to the operator.

2. The operator is not liable for the consequences of extreme weather or other forms of force majeure.

3. The guest is liable to the operator for damage caused by the guest himself, the co‑guest(s) and/or third(s), to the extent that the damage can be attributed to the guest, the co‑guest(s) and/or third(s).

4. The operator is obliged to take appropriate measures after the guest reports disturbance caused by other guests.